Getting Error while creating a Demo template
Status: Open · Asked by Abhilesh Jha on · 0 views
Getting Error while creating a Demo template Screenshot attached
Hello @taxajca,
It appears that the access token associated with your WhatsApp number has expired. You can either regenerate a temporary token and update it under Chatflow, or switch to using a permanent access token to avoid such issues in the future.
You may refer to the following resources for assistance:
- How to connect WhatsApp Cloud API using Manual Token (Forum Guide)
- How to generate a permanent access token (YouTube Tutorial)
Also, could you please share the email address associated with your Pabbly Chatflow account? This will help us check the details at our end.
this was done, now i have created a chatflow but that doesnt seems active as it doesnt triggers with new chats https://chatflow.pabbly.com/app/flows/edit/686f7e1e5ab8fcf253525c3b
Hello @taxajca,
Thank you for sharing the flow.
To proceed with checking the issue, could you please grant us permission to access your Pabbly Chat Flow account? You can do so by replying with the following statement:
“You have my permission to access my Pabbly Chat Flow account and make changes if required.”
Additionally, if possible, please provide a chat example that you’ve tested after creating the flow but did not get triggered. This will help us replicate the issue on our end. If needed, we may also send a test message from our number to verify the flow behavior.
Looking forward to your confirmation so we can investigate further.