Getting error while sending message

Status: Open · Asked by baklolwear25 on · 0 views

baklolwear25 — Question ·

Failed due to Meta policy.

(#131042) Message failed to send because there were one or more errors related to your payment method.

Sep 28, 2025 1:00:19

Arshil Ahmad — Reply ·

The error you are receiving is related to your payment method. Please note that in order to send templates, you must have a valid payment method added along with your tax details.

When you log in to business.facebook.com, you should also be able to see a warning under the concerned portfolio where your specific number is included. This corresponds to the error message shown below:

Failed due to Meta policy.
(#131042) Message failed to send because there were one or more errors related to your payment method.

Kindly update your payment method and tax details to resolve this issue.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
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