Getting this error

Status: Open · Asked by Amit Bisht on · 0 views

Amit Bisht — Question ·

When I am adding values to ZOho CRM, getting this error. error 404

Arshil Ahmad — Reply ·

Hi @Amit Bisht,

Zoho CRM requires you to pass the Lead Owner ID rather than the owner’s name.
We were able to successfully create a lead in your Zoho CRM account by passing the Owner ID.

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Since you won’t be getting the Owner ID directly from Zendesk, you will need to set up a Lookup Table in your workflow that provides the Owner ID associated with a particular Assignee Email.

We have set up this Lookup Table on your behalf with one Owner Email and its associated Owner ID. You can similarly add more Owner Emails and their corresponding IDs to the Lookup Table.

youtube.com/watch?v=0umsoycOlfo

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
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Amit Bisht — Reply ·

Still getting this error

Amit Bisht — Reply ·

Is it possible to schedule a quick call to discuss this further?

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