Google Scheets + twilio

Status: Open · Asked by MatteoMagistris on · 0 views

MatteoMagistris — Question ·

Hi I am trying to create an automation between google scheets and twilio, I have configured it and it seems to work when I enter the data of a lead on the google sheet, only problem that the message comes only to a specific number and if I try to enter new lead numbers nothing starts

Preeti Paryani — Reply ·

Hello @MatteoMagistris,

Could you please elaborate a bit more on the specific issue you're facing? A short screen recording explaining the issue will be a lot helpful.

MatteoMagistris — Reply ·
Hello @MatteoMagistris,

Could you please elaborate a bit more on the specific issue you're facing? A short screen recording explaining the issue will be a lot helpful.


The problem is that I did the correct configuration and if I put the number you see in the loom it doesn't work while if I put another number semrpe my own then it works

Basically it only works with a specific number (I tried different numbers on the google sheet but only with one in particular seems to work) https://www.loom.com/share/6f2f02d0ad9d4312bc9a5551ef9155ae?sid=71e2e6bf-da0e-4d0e-922c-ce34de1b60f4

Arshil Ahmad — Reply ·

Task History ID - IjU3NjUwNTZmMDYzMDA0MzU1MjZlNTUzMDUxMzI1MTZhNTQzNDBmMzAi_pc

Based on your Task History, we can see that your messages appear to be queued in Twilio instead of being sent. We suggest you get in touch with Twilio's support team to understand why the messages are queued instead of sent, as they are better equipped to handle this concern.

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