Google Sheet is not synchronizing with Pabbly Connect Workflow

Status: Open · Asked by Hasan Jubair on · 0 views

Hasan Jubair — Question ·

Google Sheet is not triggering the new entries with Pabbly Connect Workflow. It only triggers with a new entry when I manually add an entry to the sheet, and the sheet is open in my browser.

Help me fix this, please.

Arshil Ahmad — Reply ·

Hi @Hasan Jubair,

Could you please explain how the data is being added to your Google Sheets spreadsheet?

When data is added to your Google Sheets spreadsheet through a third-party application or API like Pabbly Connect, you need to enable the "Auto Send on Schedule" option. Please note that it can take up to 1 hour for your workflow to trigger when the data is added by a third-party application or API.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com
?Rate your support

Hasan Jubair — Reply ·

Thanks for the Tip. I've enabled "Auto Send on Schedule" option. let's see if it works now.

We are using Klasio's built-in CRM Google Sheet Integration. So, yes, it is a 3rd party.

Also, do I need to uncheck the "Send On Event" Option? or Both option can stay checked?

Arshil Ahmad — Reply ·

Uncheck "Send on Event" and keep only the "Auto Send on Schedule" option enabled.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com
?Rate your support

Hasan Jubair — Reply ·

Great! It's working now!

Thanks Arshil

Arshil Ahmad — Reply ·

Thank you for the update. We’re glad we were able to help.

We’d really appreciate it if you could share some quick feedback on the support you received:

https://forms.gle/GAjS4wdPYKuhnEYV9

Thank you for your time.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com
?Rate your support

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