Google Sheets Webhook Trigger Issue After V2 Update

Status: Closed · Asked by Ankit Batra on · 0 views

Ankit Batra — Question ·
Hi Pabbly Support Team,

We are facing a major issue after the implementation of the new Google Sheets Trigger Event feature in Pabbly Connect V2.

We have several existing workflows that were built using the earlier Google Sheets trigger configuration, and after the V2 update, many of these workflows have stopped working.

*Issue Details:*

1. Our existing triggers are not getting triggered when:

   * A row is updated.
   * A new row is added via webhook.

2. In the new V2 model, there are now two separate triggers for row updates, and the earlier *Trigger Column* option for "Update Row" is no longer available.

3. Because of the removal of the Trigger Column functionality, we are unable to capture the required data correctly, and several of our automations are getting disturbed.

4. The existing workflows that were working perfectly before the V2 update are now either:

   * Not triggering at all, or
   * Returning incorrect/incomplete data.

This issue is impacting our business operations significantly as many of our automations depend on Google Sheets webhook events.

Could you please:
* Explain how we can replicate the earlier functionality in V2.
* Provide a fix or workaround for the missing Trigger Column option.
* Confirm whether existing workflows need any migration steps after the V2 update.

We would appreciate an urgent resolution, as this issue is affecting multiple production workflows.

and Please let us know the fixes for this if need to connect then let us know the time.
Pabbly Support — Reply ·

Hi Ankit,

Thank you for reaching out and bringing this to our attention.

To help us investigate the Google Sheets trigger behavior and check the missing "Trigger Column" functionality on your specific setup, could you please share the Workflow URLs for the affected automations?

Once we have the direct links, we will review the configuration on our end and provide you with a workaround or setup a call if needed to get your production workflows running smoothly again.

Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
👉 Rate your support

Rajan Luthra — Reply ·

Ankit Batra:
Hi Pabbly Support Team,We are facing a major issue after the implementation of the new Google Sheets Trigger Event feature in Pabbly Connect V2.We have several existing workflows that were built using the earlier Google Sheets trigger configuration, and after the V2 update, many of these workflows h

Facing the same issue today while creating new workflows

Ankit Batra — Reply ·

Rajan Luthra:
Ankit Batra:Hi Pabbly Support Team,We are facing a major issue after the implementation of the new Google Sheets Trigger Event feature in Pabbly Connect V2.We have several existing workflows that were built using the earlier Google Sheets trigger configuration, and after the V2 update, many of these

Thanks Rahul fro your support Let's find the solution together.

Pabbly Support — Reply ·

Hi Ankit and Rajan ,

Thank you for sharing your workflow URL.

To help us pinpoint exactly where the configuration is failing or breaking with the V2 update on your end, could you please share a quick screen recording (Loom or Vidyard) of the issue?

In the video, please show us:

  1. The setup of your Google Sheets trigger step.

  2. The specific error or missing fields you are encountering when trying to track row updates.

This will allow our technical team to see the exact behavior and provide you with a precise solution or workaround immediately.

Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
👉 Rate your support

Back to all forum threads · Log in to reply