How to create a workflow for auto-reply when a customer initiates a conversation on WhatsApp?
Status: Open · Asked by Lakshan Sandeepa on · 0 views
Basically, customers already know our WhatsApp number, and they will send a message to our WhatsApp with the ID that we use for registration. As soon as they send any message, I need to send an automatic reply. It doesn’t need to be unique for each customer — just a general message.
Kindly share a tutorial video or any detailed guide. Alternatively, if possible, an admin can update my workflow to a working one. I need quick help.
Hello @18young,
It seems you've already set up the workflow for the same. Could you please confirm if you're facing any specific issues with your current set-up?
You may follow this tutorial to check and correct your current set-up: