How to Set Workflow for Product Delete or Update in Zoho Books When WooCommerce Product Changes

Hi Pabbly Team,

I am trying to set up an automation between WooCommerce and Zoho Books using Pabbly Connect. My requirement is:

1. When a product is deleted in WooCommerce
   
   • Automatically delete the corresponding item in Zoho Books.
   • If direct deletion fails (for example, due to existing transactions linked to the item), then mark that item as Inactive instead.
2. When a product is updated in WooCommerce
   
   • Automatically update the corresponding item in Zoho Books with the new details (name, SKU, price, etc.).

Could you please guide me on:

• Which triggers and actions I should use for each case?
• How to reliably map WooCommerce product data to Zoho Books item_id for delete/update actions?
• The best way to handle cases where deletion is not allowed in Zoho Books (fallback to Inactive)?

Thanks in advance for your help..

Hi @aspirationdeve,

You can set up the workflow in the following manner:

• Use the WooCommerce: Product Deleted trigger step to capture the deleted product details.
• Search for the deleted product by name in Zoho Books.
• Delete the item using the Zoho Books: Delete Item action step.
• In the Filter, check whether the item is deleted or not.
• If not deleted, update the item using the Zoho Books: Update Item action step.

  You can set up the first three steps of the workflow, and we will set up the Filter condition on your behalf.

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1. When a product is updated in WooCommerce
   
   • Automatically update the corresponding item in Zoho Books with the new details (name, SKU, price, etc.).

The other use case of item details being updated upon the updation of a product in WooCommerce doesn’t appear to be possible. It will only work if the product name is not changed.