how to update token. as message is failed to send

Status: Open · Asked by Nayana Vaity on · 0 views

Nayana Vaity — Question ·

dear preeti / team

for my whatsup number +91-9892556465 showing token is expired.
please share how i can update it or any solution

note : i already updated with permement token

pfa

Preeti Paryani — Reply ·

Hey @nayana,

Please follow the tutorial below to generate the permanent access token and update it in Pabbly Chatflow to check if this resolves the issue:

youtube.com/watch?v=JKLboMlmKSs

To update the token, go to the Chatflow dashboard, locate the WhatsApp number, click on the three dots, and select Update Token.

While regenerating the token, we request you to please record a short screencast of the entire process. If the issue persists after updating the token, kindly share the recording with us so we can review it further and assist you accordingly.

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