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Status: Open · Asked by Documentswala on · 0 views
my google sheet is not capturing the responses
Hi @Documentswala,
We have checked your workflow.
It appears that after the HubSpot trigger, you have added a Filter step that checks the lifecycle stage of the contact. Currently, this filter is set to pass only when the lifecycle stage is “Customer”.
However, the data being received so far has the lifecycle stage as “Subscriber”, due to which the filter is failing and the workflow is not proceeding to the Google Sheets step.
What you can do:
- Update the filter condition as per your requirement
- Or remove the filter if it is not needed
Once the filter passes, the data will be sent to Google Sheets correctly.
Please let us know how you would like to proceed.
it not capturing responses even after the filter condition matched "customer" help me to resolve this
Hi @Documentswala,
Could you please share the task history for the specific record where the contact’s lifecycle stage was updated to Customer?
This will help us review the execution in detail and assist you more accurately.