Hubspot and Microsoft dynamics connection issue

We have integrated HubSpot with Microsoft Dynamics using Pabbly Connect to sync contacts from HubSpot to Microsoft Dynamics. However, over the past few days, we've been facing the following issues:

1. Duplicate contact records are being created in Microsoft Dynamics.
   
   

2. Some date fields in HubSpot are being overwritten or modified by Microsoft Dynamics, resulting in data inconsistencies.

We considered creating a new connection/workflow in Pabbly Connect, but doing so is causing API-related issues, making it difficult to establish a new integration.

Help us identify the root cause of these issues and suggest the best approach to prevent duplicate records, avoid unwanted field updates, and set up a stable workflow without API errors?

Hello there,

Thanks for contacting us.

Could you please share the Workflow URL so that we can look into it and provide information accordingly?

Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating in your next email: "You have my permission to log into my Pabbly Connect account, and edit workflow {If required}. Here is the registered email address associated with it."

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Workflow Name:
Workflow to push data from HubSpot to Dynamics 2

Link: https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTY5MDYzMDA0MzA1MjZhNTUzNzUxMzMi_pc

Hello there,

Thank you for shareing the workflow URL.

To investigate the issue, can you provide any 2 or 3 contacts data that were executed twice and created a duplicate entry in Microsoft Dynamics? This data will help us narrow down the investigation.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com