I am having issue with abandoned cart recovery in woocommerce

Status: Open · Asked by Abhishek Paul on · 0 views

Abhishek Paul — Question ·

I am having issue with abandoned cart recovery in woocommerce. I have seen the tutorial video and done as shown in the video but at end while testing it shows error. I have attached file, kindly check

Preeti Paryani — Reply ·

Hello @Abhishek Paul,

Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.

[IMG width="605px" height="182.276px"]https://lh7-rt.googleusercontent.com/docsz/AD_4nXeDt3wQLw6YH9I1t2jeqAeeXDpFfhrfNx6zMv3J6Ts3S4rZf83cIqNEQHtYT6FKIk1irtN2hQ5ar3ECmfEJLxdrS9FuzFvpT9fmYr3H7s4FjTeWWInLF6-kPDDcP81Hz8zvL2L9?key=PL4GUVQWZ8u13PditD4i_cYb[/IMG]

Preeti Paryani — Reply ·

Hello @Abhishek Paul,

It appears that your connection with the WhatsApp Cloud API has expired. Kindly set up a new connection.

Additionally, please configure the action as shown in the attached image, and let us know if everything works fine on your end.

Abhishek Paul — Reply ·

Hi, I have tried but not working

Preeti Paryani — Reply ·

Hello @Abhishek Paul,

It appears that the issue is related to the connection, and it seems you are currently using a temporary token. We recommend setting up the connection using a permanent token instead.

youtube.com/watch?v=NdkPxSf8Whw

Please give that a try and let us know how it goes.

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