i am using pabbly connect and want to capture my PhonePe received payments on a google sheet . I am stucked at waiting for the email parser response .

Hello @Divesh,

Please refer to the following tutorial for step-by-step guidance on setting up the workflow:

youtube.com/watch?v=4lkEx165rno

If the issue persists, kindly share the workflow URL with us so our team can investigate further.

Here is the URL of the workflow : https://connect.pabbly.com/workflow/share/AUlSYAVSAmFSGFA6A1wCJV1JCw8CWwJmXUQJG1NcUioATQhzBEUBaw9DVT9THFU0XhcDaQ5RB2IKHgAECF4GdQQdCAoHBFwmWxYDeAJHX2wBX1J6BWQ#

My only issue is that i am not receiving phonePe received payment details on the pabbly email parser as stated in this youtube video ,

youtube.com/watch?v=O7FnmEsgovE

Hello @Divesh,

Please try setting up a new workflow and check if that resolves the "waiting for response" issue you're experiencing.

I have Created more than 3 workflows but i am facing the same issue , again and again . Is there any other solution for this ? The email Parser is actually working and captures every mail that i send from another gmail account , but the email parser doesn't shows or captures any new email from phonepe received payments.

Hello @Divesh,

Could you please provide us with a short screen recording demonstrating that the phonepay payment emails aren't being received or captured under the response?

In the video, kindly click on the Save and Send Test Request button, and then either send the phonepay payment email from another email address or perform a dummy transaction. This will help us better investigate the issue.

hello !
i am unable to send the screen recording here . i am sending it on this support email : [email hidden]

Hello @Divesh,

It appears that you are also in communication with another support agent at Zoho Desk. To streamline the process and ensure your concern is managed in one place, please refer to the ticket ID 108904 for any further discussion.

We are closing this thread here to consolidate the support for your issue.