I can't connect fb lead ads with pabbly and wati

Status: Closed · Asked by Muhammed Shafi on · 0 views

shafikoz — Question ·
I can't connect fb lead ads form with google sheet and wati using pabbly connect. While testing, it works. But after that doesn't.
Anyone help me?
Preeti Paryani — Reply ·

Hello @shafikoz

As we have checked the workflow named "Pabbly WATI" seems to be working fine. The latest task history is of 21 October, please refer to the attached screenshot.

Can you please provide us with a detailed explanation of the issue you are facing, this will allow us to better assist you

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
shafikoz — Reply ·

one of my account having the same issue

Preeti Paryani — Reply ·

Hello @shafikoz

We are quite not clear on the issue you are facing. Please elaborate on the issue and provide us with the workflow URL so we can assist you accordingly.

Without the complete details and understanding of the issue, it would be difficult for us to assist you.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
shafikoz — Reply ·

If I provide the account email id, can you check it?

Preeti Paryani — Reply ·

Hello @shafikoz

Sure, please provide us with the Email Address so we can check. Also, specify the application with which you are facing issues.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
shafikoz — Reply ·

[email hidden]
The issue is in using pabbly connect with FB lead ad form and and google sheet along with WATI

Preeti Paryani — Reply ·

Hello @shafikoz

As we have checked the workflow named "Pabbly WATI", it seems to be working fine. The latest task history is of Oct 21 2024 at 00:30:45 UTC, please refer to the attached screenshot for more info.

[IMG width="547px" height="249.309px" alt="1729492900966.png"]https://forum.pabbly.com/attachments/1729492900966-png.48759/[/IMG]

Also, please note that the polling time of the trigger application is 24 hours, so any lead added will be captured in Pabbly Connect 24 hours past the creation time.

If you have any further issues, please let us know and provide us with a detailed explanation so we can assist you accordingly.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
shafikoz — Reply ·
Hello @shafikoz

As we have checked the workflow named "Pabbly WATI", it seems to be working fine. The latest task history is of Oct 21 2024 at 00:30:45 UTC, please refer to the attached screenshot for more info.

[IMG width="547px" height="249.309px" alt="1729492900966.png"]https://forum.pabbly.com/attachments/1729492900966-png.48759/[/IMG]

Also, please note that the polling time of the trigger application is 24 hours, so any lead added will be captured in Pabbly Connect 24 hours past the creation time.

If you have any further issues, please let us know and provide us with a detailed explanation so we can assist you accordingly.

Preeti Paryani — Reply ·

Hello @shafikoz

We have shared a Google Meet link with you on Zoho Desk at ticket ID - #97250. Kindly schedule a meeting using that link so we can discuss the issue you are facing and assist you accordingly.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
shafikoz — Reply ·

sure , thank you for your support

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