I could not import Contacts

Status: Open · Asked by Manish Agrawal on · 0 views

manishag007 — Question ·

while importing csv file of contacts, it shows error.

Arshil Ahmad — Reply ·

Hi @manishag007,

Could you please make a short screen recording showing the issue you’re encountering while uploading the CSV file to Pabbly Chatflow? Kindly ensure that the CSV file you are trying to upload is less than 50 MB in size.

manishag007 — Reply ·

It shows 'Failed to upload contacts. Please ensire the numbers are in the correct format and not already exist.

Preeti Paryani — Reply ·

Hello @manishag007,

Please ensure that the phone numbers added in your CSV file are in the correct format: "+" followed by the country code and then the phone number (e.g., +14155552671). This helps avoid any formatting-related issues.

If the issue persists even after verifying the format, kindly share a screenshot of the CSV file you’ve created so we can assist you further.

Looking forward to your response.

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