I Receive an error response code when I attempt to get info using the API in Zoom

Status: Open · Asked by ApexMediaSolutions on · 0 views

ApexMediaSolutions — Question ·

Hello,

Why am I receiving an error response code when attempting to retrieve information using the Zoom API in Pabbly Connect?

I looks like I'm getting an error for authentication I am not sure I added the correct Data for the Secret and Api Keys

I also attached a screenshot of the Pabbly Api Request, Errors and the Info I have in Zoom for my api keys.

I used the Secret Token for the Secret Token and the Client Secret I used for the Api Key. I received this 124 error everytime I have tried chaning these values around. Can someone please help.


Arshil Ahmad — Reply ·

Hi @ApexMediaSolutions,

Please share the cURL command and the API documentation for the endpoint you are attempting to execute. Also, share the Workflow URL where you have attempted to execute this endpoint.

Arshil Ahmad — Reply ·

Please try using 'Zoom: Custom API Request' to execute this endpoint and see if that fixes your issue.

ApexMediaSolutions — Reply ·

Hi thank you for your quick response and assistance on this matter, I just followed these instructions and I received this error message saying " Invalid access token, does not contain scopes:[phone:read:admin, phone_call_log:read:admin]. "

Arshil Ahmad — Reply ·

Please login to your Zoom and Pabbly Connect account in an Incognito Tab, establish a new connection with your Zoom account and see if that fixes your issue.

ApexMediaSolutions — Reply ·

Hi Arshil,

Thank you for your help but after following these instructions and creating a new connection under an incognito window did not solve the problem..

Preeti Paryani — Reply ·

Hello @ApexMediaSolutions,

The endpoint you are trying to use is deprecated, which could be causing the issue. The error message indicates that your access token is invalid as it lacks the required scopes: [phone:read:admin, phone_call_log:read:admin] necessary for this endpoint.

We recommend reaching out to Zoom support to confirm whether this endpoint is still usable and to explore alternative solutions.

ApexMediaSolutions — Reply ·

Thank you Preeti I will reach out to zoom to see what alternatives they can offer for me.

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