I upgraded from the free plan and paid, but the system keeps me on the free plan with no plan features

I upgraded from the free plan and paid, but the system keeps me on the free plan with no plan features. I am frustrated and not impressed with both the Pabbly app not recognizing a simple transaction to upgrade and the lack of Pabbly support. I requested support yesterday and have not had any response.

After paying for the upgraded plan, after a day has passed, I still cannot access or use the paid plan features. I need my account upgrade delivered immediately since I am paying by the day for something I am not receiving. Thank you.

Hi,
Extremely sorry for the inconvenience caused!

We have updated your account.

You can now access all the features of a paid account

Thank you. Now my account functions seem to work. Please do the exact same process and upgrade my friend with the account email [email][email hidden][/email] She has paid fully and yet still has the limitations of the free plan. We need the upgrade to take effect as soon as possible. Thank you.

Hey,

As we can check the account [email][email hidden][/email] is already updated.

In case you are still facing any issues, do let us know.

Feel free to reach out, we will be happy to assist you.

Regards,

Hi,
Extremely sorry for the inconvenience caused!

We have updated your account.

You can now access all the features of a paid account

Hey @ihunwezeu !

I have the same problem. I paid the annual subscription for days now and yet I can get upgraded. My account is [EMAIL][email hidden][/EMAIL].
.please I have sent several emails and no response. Kindly update my account as soon as possible

Further, the upgrade option is by default shown in case a user requires any other plan further.