Improvement request: Manyreach automation, add more custom fields

Status: Closed · Asked by David Kanika on · 0 views

David Kanika — Question ·
When adding the Manyreach automation step, we're able to populate only up to 6 custom fields in Manyreach.

However, manyreach offer 20 custom fields.

How is this a problem.

Let's say inside my Manyreach account, I use these custom fields for campaigns

custom_field1 = intro line
custom_field2 = call to action 
custom_field20 = personalized video

every field custom for each prospect

If I have all 20 custom fields carrying different information, and I want to make custom_field20 populated with information sent via Pabbly, it's not possible, as I see only first 6.

Please enable populating all 20 custom fields: https://prnt.sc/yCQnSXocgHSi
Pabbly Support — Reply ·

Hello David,

Thank you for bringing this up! To help us look into this integration behavior and see how we can expand the available fields for you, could you please provide us with a few more details?

  1. Your Workflow URL: Please share the URL of the specific workflow where you are setting this up so we can review the configuration from our end.

  2. Action Step Details: Which specific Action Event/step are you currently utilizing for Manyreach within your workflow?

  3. Manyreach Setup: How many total custom fields have you currently created and configured inside your Manyreach account dashboard?

Once we have these details, we will sync with our integration team to look into exposing the remaining custom fields.

Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
👉 Rate your support

Pabbly Support — Reply ·

Hello David,

Thank you for confirming the workflow URL and the specific action step!

To help our integration team map out the backend parameters correctly, could you please share a screenshot of the custom fields setup inside your Manyreach account dashboard?

Additionally, please let us know how many total custom fields you have currently created on your end so we can ensure the integration displays all of them properly.

Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
👉 Rate your support

David Kanika — Reply ·

Hello, possible to send this privatelt?

Pabbly Support — Reply ·

Hello David,

Yes, absolutely! Please feel free to email the screenshots directly to our support team at [email protected].

Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
👉 Rate your support

David Kanika — Reply ·

sent

Pabbly Support — Reply ·

Hello David,

Thank you for sending over the screenshots!

We have successfully received them and we are currently reviewing your custom field configurations.

We will look into the backend mapping to see how we can expose all 20 of your Manyreach custom fields within Pabbly Connect.

We will keep you updated on our progress right here as soon as we have an update from the engineering team.

Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
👉 Rate your support

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