Incorrect Info Reflecting in Chatflow
Status: Open · Asked by Abhilesh Jha on · 0 views
In my admin dashboard unassigned shows 0 and assigned to twinkle shows 10
In Twinkle's dashboard unassigned shows 25 and assigned to her shows 3
Please check why this variance? attached screenshot
logically twinkle's dashboard shouldn't show any unassigned or at max can show what is actual in admin dashboard
Please note both screenshots were taken at the same time.
Hello @taxajca
We have checked this on our end by logging into both the admin account and Twinkle Jha’s account. Under Team Queues for Twinkle Jha:
- In the admin dashboard, the number of unassigned items under Twinkle's team queue is showing as 6.
- When we logged into Twinkle Jha’s account and accessed the Team Members section, the same count of 6 was reflected.
This indicates that the numbers are now consistent from both ends.
Please refer to the attached screenshots for your reference.
