Infinity Attachment File Data

Hi,

I use my workflow with infinity app, but I can't access any file data that were captured.

Kindly check and help me get around on this? Below is the shared link of the workflow I tested.

https://connect.pabbly.com/workflow/share/AUlWZAVSBmVfFVU_BFtUcw8bUlYIUQVgVk8IGldYAXkHSgd8BkcPZQ1BWHpfBAdmAElQOlYJBWQPGwMHCV8Ac1NKARMAA1YsUx5SKQVIATIBX1Z-BWQ#

Regards,

Hi @sokhonsoeng,

Please try using the "Get Item" action step and see if it gives you the desired result.

The link I received is not working as always. It's like this: https://app.startinfinity.com/api/57784/attachments/get?access_key=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&path=item-files%2F57784%2F7YnUQGvEkIwkWv9bcLmznmaaCo0MMILnmdLX9sXd.pdf&signature=cbc30b79e6378cd13c64ba6f9b4ecd637c8f7c83e6afa470d20c2ddd4089a705

Hello @sokhonsoeng,

We have escalated your concern to our technical team, and they are currently investigating the issue. Please allow us some time, and we will update you as soon as we receive any updates.