Interakt User Traits Update From Zoho CRM
Status: Closed · Asked by Abhilesh Jha on · 0 views
Hi, I want to ask can we have optional traits to be updated from Zoho CRM to Interakt? For Example "Company Name", if contact is linked with a Company in CRM then that field will be updated with Interakt but if its empty then only Name & Phone number should be updated.
What i assume is the updation will fail if all required fields doesn't have any value. please confirm
https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZkMDYzMTA0M2Q1MjZhNTUzYzUxM2Ei_pc
Hey @taxajca
You can execute your use case in Pabbly Connect. You can apply a Router after an extra step for Zoho CRM "Get Contact" which will return the associated Company.

You can apply the filters in a similar format as mentioned in the image below.

youtube.com/watch?v=R4zxsQr70Dw
Let us know if it works for you.