Issue with a workflow
Status: Open · Asked by Dan Cook on · 0 views
There appears to be an issue with this workflow.
It is sending out two whatsapp messages to each person.
It has been doing this the last few weeks but I can't see why it is doing that.
Can we please look into this?
Thanks
It is a scheduled workflow and it actually appears to trigger twice for some reason.
There is another workflow that is scheduled weekly that sends whatsapps and is also triggering twice.
Hi @dan90,
Thank you for reporting this.
This is a known issue, and our team is already working on it. We will also share your instance with the team for further review.
As soon as we receive any updates, we will get back to you.
Hi @dan90,
Thank you for your patience.
The scheduler-related issue has now been resolved by our team. We recommend monitoring the future executions of your workflow to ensure everything runs as expected.
If you notice the issue occurring again, please let us know, and we will be happy to assist you further.