Issue with GoHighLevel API - Create User Returning 400 "Location Not Found"

Status: Closed · Asked by andretoffee on · 0 views

andretoffee — Question ·

Hi Team,

I'm facing an issue when trying to create a new user via the Create User API. The API call returns a 400 Bad Request status with the message: "location not found".

Here are the request details:

The locationId I'm using is valid and works for other API endpoints, so I'm not sure why it's being rejected here. Otherwise i have already disabled enhanced security as well.

Could you please help check if there's something missing or incorrect in the request, or if this might be an issue on the backend?

Thanks in advance for your support.

Preeti Paryani — Reply ·

Hello @andretoffee,

Could you please add a 1–2 minute delay between the Create Location (Sub-Account) step and the Create User step? This will help ensure the location is fully set up before the user is created.

andretoffee — Reply ·

Hi there!

Thank you for your assistance, works like a charm!

Thank you!

Preeti Paryani — Reply ·

Hello @andretoffee,

Thanks for the update, we'd love to hear your thoughts! If you have a moment, please rate us on Google. Your feedback helps us improve.

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