Issues connecting website contact form to pabbly

Status: Closed · Asked by Tom Balicki on · 0 views

Tom Balicki — Question ·
I'm having issues with sending test data to webhook in pabbly, no response is received. Ive tried using incognito and it still wont work. Need help, thanks. 
Pabbly Support — Reply ·

Hi Tom,

Thank you for reaching out.

If Pabbly is not capturing any data even when testing in an incognito window, it usually means the webhook URL isn't triggering from your website's form setup correctly.

To help us troubleshoot this for you, could you please provide a few more details?

  1. Website & Form Link: Could you share the live URL of the page where your contact form is located?

  2. Form Builder/Plugin: What platform or plugin are you using to build and manage this contact form (e.g., Elementor, Contact Form 7, WPForms, custom HTML, etc.)?

  3. Workflow Link: Please share the URL of your Pabbly Connect workflow where you have set up this webhook.

Once we have these details, we'll look into why the webhook isn't receiving the form data!

Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
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