JSON issue in Airmeet while submitted form

Hello,

Thank you for your patience.

We have escalated this issue to our technical team for further investigation. They will review why the Airmeet - Add an Attendee action is working during Save & Send Test but failing during automation with the "Request malformed. Invalid JSON." error.

We'll keep you updated as soon as we receive an update from the team.

In the meantime, if you notice any additional observations or have any further information that might help with the investigation, please let us know.

Thank you for your patience and understanding!

Hi Team,

The issue is still not resolved. Could you please provide an update on the status?

Leads are continuing to come in regularly, and they are being marked as Partial instead of Submitted due to the JSON issue. This is impacting the lead processing, so an early resolution would be appreciated.

Thanks,

Akshay Sharma

Hello Akshay,

Thank you for following up.

Our technical team is actively reviewing the issue and investigating the root cause. We understand that this is impacting your lead processing, and we sincerely apologize for the inconvenience.

We kindly request you to allow us some more time while our team completes the investigation. We'll keep you updated as soon as we have any progress or a resolution.

Thank you for your patience and understanding.

Hello Akshay,

Thank you for your patience.

We investigated the issue with the Airmeet - Add an Attendee action failing with the "Request malformed. Invalid JSON" error during automation runs.

We're happy to inform you that our development team has successfully fixed the issue.

Kindly re-execute the partially failed task histories to process those records again. They should now execute successfully.

Please let us know if you encounter any further issues. We'll be happy to assist you.

Hello Akshay,

Since we haven't received a response from your end, we are closing this ticket for now.

If you have any further questions or need any assistance in the future, please feel free to reach out to us at [email protected], and we'll be happy to help.