Leads not automatically getting saved into my CRM.

Status: Closed · Asked by SourceIO Technologies on · 0 views

SourceIO Technologies — Question ·
Now we have set a workflow where leads from facebook will directly save into my CRM. Workflow is working well but the lead is not getting saved into my CRM Automatically. Whenever I do it manually it shows but I want to do it automatically.
Pabbly Support — Reply ·

Hi @SourceIO Technologies,

Thank you for reaching out to us.

To help us investigate this issue properly, could you please share the workflow link or workflow details you have set up for sending Facebook leads to your CRM?

Once we have the workflow, we will review the configuration and identify why the leads are not being automatically saved into your CRM, and assist you accordingly.

Looking forward to your response.

Thanks and Regards,
Preeti Paryani
Customer Success Associate,
Pabbly.com
SourceIO Technologies — Reply ·

Hi Team Pabbly,

I have provided the workflow link yesterday. When can this issue be resolved?

Looking for your response.

Thank you.

Pabbly Support — Reply ·

Hello,

Thank you for your patience.

We have thoroughly examined your Facebook -> LeadBox Home workflow. To verify its automatic functionality, we generated a live test lead for your Facebook lead form via the API, and your workflow successfully triggered automatically for it in real-time.

You can monitor these incoming records directly via your Pabbly Task History Log.

Could you please check your Meta Ads Manager to confirm whether organic leads are actively coming through your forms? If no live data is registering there, it means your ad sets are not currently collecting active leads to feed into the automation loop.

Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
👉 Rate your support

Back to all forum threads · Log in to reply