Manual Token Connection Question
Status: Closed · Asked by Jorge D. on · 0 views
If I activate the number using the API (Manual Token Connection), can I use the WhatsApp Business app alongside Pabbly?
Hey @DnLx,
Thank you for your question.
Currently, this is not possible. If your number is already active on the WhatsApp Business App, you cannot connect it to Pabbly Chatflow using the Manual Token (WhatsApp Cloud API) method simultaneously.
To use the manual token connection, you would first need to migrate the number from the WhatsApp Business App to the WhatsApp Cloud API. Once migrated, the number will no longer function on the mobile app.
If you want to use the same number on both Pabbly Chatflow and the WhatsApp Business App, we recommend using the WhatsApp Connect method instead, which supports this use case.
Please let us know if you need guidance on either setup.
Thank you for the clarification
Glad to be of help.
We are closing this thread as the concern has been addressed. Please feel free to reach out to us if you face any issues in the future.