Manually retry the failed webhook

We are trying to use the webhook feature to store the subscription details. Once subscription is made, the webhook will be called and i can see there is retry option while tying to setup the webhook but the option is only for 'try after 1/2/3/.. days. Can we retry the webhook manually whenever it is failed? Also do we have any alerting system if a webhook fail ?

Hello @binaya ,

You can manually retry the webhook by using the "Retry" option available under the webhook events section. Follow the steps below to perform this action:

Navigate to Settings. > Select Webhooks. > Choose Webhook events. > Open the webhook response you want to retry by clicking on the event ID. > Click on the three dots option. > Select Retry.

Please refer to the below screenshot for more details

Hello MukeshR,
That was helpful, I can see we have option to create multiple webhook but i was not able to create. Is it because we haven't upgraded our pabbly billing account ? If we upgrade the pabbly subscriptioin billing we can have multiple webhook created ? Also what is the max limit ?

Nvm, i was able to create multiple webhooks.

Hello @binaya ,
We don't have any restrictions on the maximum limit of webhooks. I hope there is no issue in creating multiple webhooks. If you have any other concerns, please feel free to contact us. We are always happy to assist you.

Hi @MukeshR ,
I want to know more about authenticating the webhook. We are trying to use the zoho crm custom api as the webhook & the authentication method might be different in case of zoho so, do we suport any other authentication method like authorization key, bearer token or its only the username & password ?
And one more thing: Can we have some kind of monitoring/alert whenever a webhook is failed ? Alert in slack, email should work.

Hello @binaya ,

Currently, we only support authentication in the webhook through basic authentication, where you can utilize a username and password for the basic authentication process.