Mapping to previous field step isn't working

Status: Closed · Asked by Jason McCoy on · 0 views

Jason McCoy — Question ·
Hello,

I have a workflow that isn't showing any previous map fields data when I use the / key. It's the last action in the workflow which is "LeadConnect V2 Add Tags to Contact". In the "Contact ID" field, I toggle on mapping, type / to show mapping options, and nothing shows up.

I want to map the "Contact ID" to the 2nd step "LeadConnect V2 Create or Update a Contact" response field for "contact id" or the 3rd step where I use "LeadConnect V2 Search Contact" which provides the "contacts 0 id" field.

Please help. Thank you!
Jason McCoy — Reply ·
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Pabbly Support — Reply ·

Hello Jason,

Thanks for contacting us.

Could you please share the Workflow URL so that we can look into it and provide information accordingly?

Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating in your next email: "You have my permission to log into my Pabbly Connect account, and edit workflow {If required}. Here is the registered email address associated with it."

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Jason McCoy — Reply ·

On Wed, Jul 1, 2026 at 1:05 PM Pabbly Support <[email hidden]> wrote:

Hello Jason,

Thanks for contacting us.

Could you please share the Workflow URL so that we can look into it and provide information accordingly?

Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating in your next email: "You have my permission to log into my Pabbly Connect account, and edit workflow {If required}. Here is the registered email address associated with it."

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Jason McCoy — Reply ·
Hi Adeel,

It's https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTY5MDYzMjA0MzY1MjY5NTUzYzUxMzYi_pc

You have my permission to log into my Pabbly Connect account, and edit workflow {If required}. Here is the registered email address associated with it. [email hidden]

--
Jason McCoy

Standout Fast
(443) 614-7081


On Wed, Jul 1, 2026 at 2:42 PM Jason McCoy <[email hidden]> wrote:

On Wed, Jul 1, 2026 at 1:05 PM Pabbly Support <[email hidden]> wrote:

Hello Jason,

Thanks for contacting us.

Could you please share the Workflow URL so that we can look into it and provide information accordingly?

Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating in your next email: "You have my permission to log into my Pabbly Connect account, and edit workflow {If required}. Here is the registered email address associated with it."

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Pabbly Support — Reply ·

Hello Jason,

We just mapped and saved the Contact Id in the Add tags to the Contact action without any issue. It seems to be a cache issue at your end.

2026-07-02_01h00_40.png

Further, we have already mapped and save the Action step.

2026-07-02_01h01_34.png

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Jason McCoy — Reply ·
Thank you! That's odd. Earlier, I tried using a different browser but still had the issue.

--
Jason McCoy

Standout Fast
(443) 614-7081


On Wed, Jul 1, 2026 at 3:55 PM Pabbly Support <[email hidden]> wrote:

Hello Jason,

We just mapped and saved the Contact Id in the Add tags to the Contact action without any issue. It seems to be a cache issue at your end.

2026-07-02_01h00_40.png

Further, we have already mapped and save the Action step.

2026-07-02_01h01_34.png

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Pabbly Support — Reply ·

Hello Jason,

You're welcome. Always try using Incognito mode of the browser instead of a different browser first.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

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