Message Unde

Status: Open · Asked by Sri Sai Saravanan N on · 0 views

saisaravanan — Question ·

I am unable to send messages to the customer despite repeated attempts. I keep encountering the same issue and would appreciate assistance in resolving it.
Preeti Paryani — Reply ·

Hello @saisaravanan,

Could you please share the email address associated with your Pabbly Chatflow account? This will help us assist you more effectively.

saisaravanan — Reply ·

[EMAIL][email hidden][/EMAIL]

Preeti Paryani — Reply ·

Hello @saisaravanan,

We were unable to locate the error in the account associated with this email. Could you please share the email linked to the Chatflow account where you faced the issue?

For your reference, such issues typically occur due to:

  • Incorrect template format or parameters
  • Unapproved, expired, or deleted template
  • Recipient has not opted in
  • Invalid phone number format
  • Recipient has blocked your number
  • Account messaging limits or restrictions
  • Recipient’s WhatsApp account is inactive or deactivated

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