Microsoft Teams - No Team or Channels Found
Status: Open · Asked by Leigh Davis on · 0 views
Not sure why my previous ticket was closed. We had an issue with MS teams connection giving us a invalid_client error notification. This was fixed, but now after connecting MS Teams again, I do not have any options for the Teams or Channels. I have created 2 new connections and still does not work. Please review the loom video.
https://www.loom.com/share/8c2a942e3da248f1b5426f3b3576c518
Hello Leigh,
Thanks for contacting us.
Sorry about the previous Ticket getting closed as the system automatically closes the Tickets in 3 days if there is no reply from the user's end.
Could you please reconnect the Microsoft Teams application as a new connection and record the whole process as a screen video so that we can understand the issue in a better way? Make sure to establish the connection in the Incognito mode of the browser.
Also, can you confirm if you are establishing a connection from the Admin account or the User account under an organization for the Microsoft Suite?
Thanks & Regards,
Adeel Akhtar
🌐 Pabbly.com
Yes, please see the attached Loom video. I did this.