Missing Product Name and Plan Name placeholders in invoice customization

Status: Open · Asked by Sven Bosau on · 0 views

sven-bo — Question ·

In Subscription Billing, I am customizing invoices via Settings > Invoice Settings.

On the generated invoice, the Description column only shows the Plan Name.
The Product Name is not included, and this cannot be changed in the invoice editor.

What I need
I want the invoice to show both values, for example: Product Name: Plan Name

If that is not possible, it would be nice to have least the info {{ProductName}} and {{PlanName}} available as placeholders.
This would allow including them in the custom header area of the invoice. Currently they are not available.

Thank you very much for your help!

Best,
Sven

Preeti Paryani — Reply ·

Hello @sven-bo,

Thank you for sharing the detailed explanation and screenshots.

At present, it is not feasible to display both the Product Name and Plan Name together on the invoice, nor are {{ProductName}} and {{PlanName}} available as placeholders in the invoice editor or custom header section.

We recommend adding this requirement to our product roadmap. If the enhancement is found to be feasible, it will be considered for future implementation.

https://roadmap.pabbly.com/b/billing-new-feature-request-bug-reporting

Thank you for your understanding and for taking the time to share your feedback.

sven-bo — Reply ·

Thanks for the clarification. I have submitted the idea to the roadmap.

As a side note, looking at the roadmap and recent updates, it feels like most development focus is currently on Chatflow and Pabbly Connect. I hope Subscription Billing improvements like this also get some attention.

Preeti Paryani — Reply ·

Hello @sven-bo,

Please do not worry. Our team is actively working on improving the Pabbly subscription billing features, and you should see enhancements rolled out soon.

Thank you for your patience.

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