Moxie Ticket Creation to Google Sheet
Status: Open · Asked by Richard Zimbalist on · 0 views
I prev created a pabbly workflow that collected data from a Moxie Ticket creation and added the information to a new row on Google Sheet. It appears that this workflow has not been functional for over 5 months (I did not edit the form, process, or sheet in any way).
When I click "save and send test request" it DOES push the information forward however when I test myself in the actual form/web page the data does not come through.

Hi @piratesjv,
Please clone your workflow — this will generate a new webhook URL. Then, set up 'Moxie: Ticket Created' as your trigger step again and see if that resolves the issue.
Thanks for the reply! For some reason the webhook integration in Moxie got turned off which resulted in this issue. Re-enabling it fixed the problem. Appreciate your time.
Hi @piratesjv,
Glad it's working now!
As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received:
https://forms.gle/GAjS4wdPYKuhnEYV9
Thank you for your time.
PS: We are closing this thread as the issue is resolved. Please feel free to reach out to us if you face any issues in the future.