Moxie Ticket Creation to Google Sheet

Status: Open · Asked by Richard Zimbalist on · 0 views

piratesjv — Question ·

I prev created a pabbly workflow that collected data from a Moxie Ticket creation and added the information to a new row on Google Sheet. It appears that this workflow has not been functional for over 5 months (I did not edit the form, process, or sheet in any way).
When I click "save and send test request" it DOES push the information forward however when I test myself in the actual form/web page the data does not come through.

Arshil Ahmad — Reply ·

Hi @piratesjv,

Please clone your workflow — this will generate a new webhook URL. Then, set up 'Moxie: Ticket Created' as your trigger step again and see if that resolves the issue.

piratesjv — Reply ·

Thanks for the reply! For some reason the webhook integration in Moxie got turned off which resulted in this issue. Re-enabling it fixed the problem. Appreciate your time.

Preeti Paryani — Reply ·

Hi @piratesjv,

Glad it's working now!

As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received:
https://forms.gle/GAjS4wdPYKuhnEYV9

Thank you for your time.

PS: We are closing this thread as the issue is resolved. Please feel free to reach out to us if you face any issues in the future.

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