Multiple Webhooks Down?
Status: Open · Asked by gjpab on · 0 views
Are Pabbly webhooks down?
We use an order system that sends data to multiple workflows in Pabbly via webhooks and it was unable to send any since last night.
There are hundreds of instances of this error since it's unable to send data to any webhook.
I do not have the network trace at the moment, but could anyone tell us what the issue is or if the system is being monitored at least?
Hi @gjpab,
There has been no downtime in Pabbly Connect in the past 24 hours. You can monitor it here:
https://monitor.pabbly.com/
We tested the webhook on our end, and it appears to be working correctly. We suggest cloning your existing workflow—you will get a new webhook in the GloriaFood trigger step of the new workflow. Then, create a connection with your GloriaFood application using this new webhook and check if that resolves your issue.
Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com
Well there are multiple workflows and it's not easy to recreate those and test all in a short window.
All our webhooks are down - and is this only with us or are you seeing this with other accounts using Gloriafood?
We've contacted GF asking for the request trace to know why those have been failing - but are yet to hear from them. So if there's anything you could do to check would be of great help.
G
Well there are multiple workflows and it's not easy to recreate those and test all in a short window.
You just need to do this in one workflow for testing.
All our webhooks are down - and is this only with us or are you seeing this with other accounts using Gloriafood?
The issue appears to be specific to your account. We haven’t received similar concerns from other users recently.
We've contacted GF asking for the request trace to know why those have been failing - but are yet to hear from them. So if there's anything you could do to check would be of great help.
The GloriaFood trigger step is based on descriptive webhooks. We do not have control over the data that GloriaFood sends to the webhook. We simply provide a webhook, and when the source application (GloriaFood) sends data to it, the workflow is triggered.
We have already confirmed that there has been no downtime in the past 24 hours and have tested the webhook—it is receiving data correctly.
Contacting the GloriaFood team is the correct approach. If they need anything from our end, please let us know.
Other than the test suggested above—creating a new workflow and connecting your GloriaFood account—you can also connect your GloriaFood account to webhook.site. If you don’t receive data at webhook.site, it will confirm that the data is not being sent from the source application. If you do receive data there but not in the newly created workflow in Pabbly, please let us know, and our team will look into the issue.
youtube.com/watch?v=V0eih93WSj8
Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com