My free task credits haven't reset at the beginning of the month.

Status: Closed · Asked by Kaizen Online on · 0 views

Kaizen Online — Question ·
The Settings page says:
Your tasks were reset on Jul 01, 2026 00:30:05, (UTC +00:00) UTC. Learn more

But my free alotted tasks haven't been reset back to 100.

Am I missing something?
avinash jain — Reply ·

same for me just few workflow done for the month and it already says my tasks are about to be used up it did not got reset for this month

Pabbly Support — Reply ·

Hello Kaizen,

Thank you for reaching out to us.

Our team is currently investigating this issue. We kindly request you to allow us some time while we review the task reset discrepancy.

As soon as we receive an update from our team, we will get back to you with further information.

We appreciate your patience and understanding.

Thanks and Regards,
Preeti Paryani
Customer Success Associate,
Pabbly.com
Kaizen Online — Reply ·
Thank you for your response. 

On Thu, 2 Jul 2026 at 11:25, Pabbly Support <[email hidden]> wrote:

Hello Kaizen,

Thank you for reaching out to us.

Our team is currently investigating this issue. We kindly request you to allow us some time while we review the task reset discrepancy.

As soon as we receive an update from our team, we will get back to you with further information.

We appreciate your patience and understanding.

Thanks and Regards,
Preeti Paryani — Reply ·

Hello Avinash,

Could you please share the email associated with your Pabbly account? Once we have it we will be in a better position to check the issue.

avinash jain — Reply ·

Preeti Paryani:
Hello Avinash,Could you please share the email associated with your Pabbly account? Once we have it we will be in a better position to check the issue.

[email hidden] please look into it

Preeti Paryani — Reply ·

Hello Avinash,

I had a look at the account associated with [email hidden], and I can see that tasks are currently available in the account.

image.png

avinash jain — Reply ·

Preeti Paryani:
Hello Avinash,I had a look at the account associated with [email hidden], and I can see that tasks are currently available in the account.

image.png


july usage

image.png

avinash jain — Reply ·

it just got fixed thankx

Pabbly Support — Reply ·

Thanks for the update. The issue has been resolved by our team.

Thanks and Regards,
Preeti Paryani
Customer Success Associate,
Pabbly.com
Kaizen Online — Reply ·
Great, thanks for sorting that out.

On Thu, 2 Jul 2026 at 12:59, Pabbly Support <[email hidden]> wrote:

Thanks for the update. The issue has been resolved by our team.

Thanks and Regards,
Pabbly Support — Reply ·

Hello Kaizen,

You're welcome! We're glad to hear that the issue has been resolved.

Since everything is now working as expected, we'll go ahead and close this thread.

If you need any assistance in the future, please feel free to reach out to us.

Thanks and Regards,
Preeti Paryani
Customer Success Associate,
Pabbly.com

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