My student's affiliate sales is not getting tracked

Status: Closed · Asked by Vireesh on · 0 views

Vireesh — Question ·

Hi,
One of my student complained that his affiliate sale is not getting tracked in his dashboard. When I checked in my dashboard it was not reflecting there also.
To check I have made the purchase but again I saw that the unique clicks and total clicks are reflecting there but not the affiliate sale.

Kindly fix this issue on urgent basis as my affiliates may get demotivated because of this issue.

Vireesh — Reply ·
Hi,
One of my student complained that his affiliate sale is not getting tracked in his dashboard. When I checked in my dashboard it was not reflecting there also.
To check I have made the purchase but again I saw that the unique clicks and total clicks are reflecting there but not the affiliate sale.

Kindly fix this issue on urgent basis as my affiliates may get demotivated because of this issue.


Below is his affiliate link for your reference.

https://payments.pabbly.com/api/affurl/xpfjZ0DDaUXtT6ijo/7Mvby65Z0dYBrKhMo?target=xeLw3pSiWLolFWIo

Vireesh — Reply ·

Hello,
its more than one week I am waiting for the response on my above concern.
Can someone respond to this?

My students are chasing me for their sales details.

PabblyMember2 — Reply ·

Hello Vireesh,
The team is looking into the issue and will update you ASAP.
Meanwhile, can you help us with the email address of the customer/student?
You can email us at [email][email hidden][/email]

Vireesh — Reply ·

Hello Akanksha,
the email id of the student is [email][email hidden][/email]
Kindly do the needful as other students may start raising the same concern.

Vireesh — Reply ·

Hello Akanksha and pabbly team,
It's more than a week I am waiting for the response.

Can you guys please help me fix this?

PabblyMember2 — Reply ·

Hello Vireesh,
Can we connect on a call to resolve the issue? The email provided by you doesn't have a paid subscription and it is confusing to sort things like this.
You can schedule a call with us here - https://calendly.com/pabblyteam/pabblysubscriptionbilling

Vireesh — Reply ·
Hello Vireesh,
Can we connect on a call to resolve the issue? The email provided by you doesn't have a paid subscription and it is confusing to sort things like this.
You can schedule a call with us here - https://calendly.com/pabblyteam/pabblysubscriptionbilling

Hello Akanksha,
Thanks for your response. Due to some medical emergency at home, I couldn't respond on time.
Can we connect today?
Vireesh — Reply ·

Hello there. Can you please respond and help me get this clarified?

Vireesh — Reply ·

Hello Team,
can you guys please respond on this?
I am facing this issue and it is pending since long time.
As cannot keep this window open for a long time please email me if anything needs to be communicated for live session.
Looking forward to hearing from you soon.

Vireesh — Reply ·

Hi Akanksha,
sorry I got stuck in a meeting. Please share a link to reschedule another meeting sometime today.

Vireesh — Reply ·

I have rescheduled it on Monday 11.30

Vireesh — Reply ·

Hi Akanskhsa,
have you rescheduled the meeting to Tuesday 12pm?

PabblyMember2 — Reply ·

Hey,
No, we haven't rescheduled the meeting.

Vireesh — Reply ·

I had confirmed you that I had scheduled it for Monday and day before yesterday I was seeing that it has been scheduled to Tuesday.
I was waiting but you didn't turn up for the meeting.
Can we connect on zoom today as it is bit urgent the activate the affiliate system for my products.

Vireesh — Reply ·
Sure, we can connect at 12 pm today.
here is the meeting link - https://meet.google.com/vss-sweq-cpy

Hi Akanksha,
I have meeting till 1.30pm today so can we connect around 3pm please?
PabblyMember2 — Reply ·

Hey,
Hope your concern was addressed properly.

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