My workflow is enabled but I have no workflow history

Status: Closed · Asked by mgecustomprints79 on · 0 views

mgecustomprints79 — Question ·

I disabled my workflow a week ago to work on the problems and when I turned it back on nothing happens anymore. My trello cards are not being created, and no new emails are coming through. DId I do somethign wrong?

Preeti Paryani — Reply ·

Hello @mgecustomprints79,

Could you please share the workflow URL where you're experiencing this issue? This will help us better understand the problem and assist you more effectively.

Arshil Ahmad — Reply ·

It looks like you received an email 15 hours ago that was captured in the trigger step. Have you received any emails after that?

mgecustomprints79 — Reply ·
It looks like you received an email 15 hours ago that was captured in the trigger step. Have you received any emails after that?

that email is fromt he 27th of June. Nothing recent after that
Arshil Ahmad — Reply ·

Please set up your Email Parser trigger step again by following the steps shown in the video shared below and see if that resolves your issue.

youtube.com/watch?v=GL4GDONwSdE

mgecustomprints79 — Reply ·
Please set up your Email Parser trigger step again by following the steps shown in the video shared below and see if that resolves your issue.

youtube.com/watch?v=GL4GDONwSdE


Do I delete my workflow and start from scratch?
Preeti Paryani — Reply ·

Hello @mgecustomprints79,

Yes, please create the workflow from scratch and re-capture the trigger step. Once that's done, you can copy and paste the existing action steps into the new workflow accordingly.

Let us know if you need any help during the process.

mgecustomprints79 — Reply ·

i was about t

Hello @mgecustomprints79,

Yes, please create the workflow from scratch and re-capture the trigger step. Once that's done, you can copy and paste the existing action steps into the new workflow accordingly.

Let us know if you need any help during the process.


I was about to start and it was working again already. Kinda shocked me because it was not working then it stared working .

Arshil Ahmad — Reply ·

Thank you for the update. We are glad its working now.

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