my workflow not working even when all conditions matching

Status: Closed · Asked by Parth Nayak on · 0 views

Parth Nayak — Question ·
workflow https://connect.pabbly.com/workflow/mapping/IjU3NjcwNTY5MDYzMzA0MzI1MjY0NTUzNTUxMzMi_pc

it did not processed leads of yesterday evening and today, i can show in google meet, that mail subjects are exactly matching however not processed. 
Pabbly Support — Reply ·

Hello Parth,

Thank you for reaching out and for sharing the workflow URL.

Upon checking the workflow, we can see a few task histories that failed because the specific patterns mapped in the WhatsApp action were not captured from the trigger data. As a result, those records could not be processed successfully.

https://www.awesomescreenshot.com/video/54546780?key=ff92d96d61261542074c3f3ce7aa5cc8

If there are any other emails that should have triggered the workflow but did not, please share the details of those specific records with us along with a screenshot showing where the webhook is currently installed. This will help us investigate the issue further.

Regarding your request for a Google Meet, the subscription plan you currently have is eligible for email support only. Therefore, we won't be able to schedule a Google Meet session under your current plan.

If you would like Google Meet support, you may upgrade to the Ultimate Plus Lifetime Plan by paying one-third of your current Ultimate Lifetime Deal amount. This upgrade includes:

  • 2 Google Meet support sessions per month

  • Priority support for 1 year

Please let us know how you would like to proceed.

Thanks and Regards,
Preeti Paryani
Customer Success Associate,
Pabbly.com

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