My Workflows are getting switched off automatically

Status: Closed · Asked by Parth Nayak on · 0 views

Parth Nayak — Question ·
my workflow SAP Clietns and SAP Tech partner are getting switched off automatically every day than i make it go live again. solve this tech glitch urgent. am worrying how many more workflow might be facing this.
Pabbly Support — Reply ·

Hello Parth,

Thank you for reaching out.

We checked your account and reviewed the edit logs for the workflows SAP Clients and SAP Tech Partner.

It appears that these workflows are using a Facebook Lead Ads : New Lead trigger, and the Facebook connection being used in the trigger step has expired. As a result, the workflows were automatically disabled due to repeated unauthenticated polling attempts.

image.png

To resolve this issue, we recommend that you:

  1. Open the affected workflows.

  2. Update the existing Facebook connection or create a new Facebook connection in the trigger step.

  3. Save the workflow.

  4. Enable the workflow again.

Once the connection has been successfully reauthorized and the workflows are enabled, they should not get disabled again due to this issue.

Please update the connection and let us know if you continue to face any problems. We'll be happy to assist further.

Thanks and Regards,
Preeti Paryani
Customer Success Associate,
Pabbly.com

Back to all forum threads · Log in to reply