mySQL not working - Credntials Issue

Status: Closed · Asked by Londonil Indian Dosai on · 0 views

Londonil Indian Dosai — Question ·
Hi Team,

I have been attempting to connect mySQL in my Plesk Server. Pabbly says invalid credentials. 

As the phpmyadmin is showing only localhost, I entered both server IP as well as domain name. But it is not working for both. 

When I reviewed about the issue, there was similar issues and people are using POST through API. Can you guide me on it?
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Pabbly Support — Reply ·

Hello there,

Thanks for contacting us.

Please whitelist the IP address 157.180.81.74 on your servers and check if that resolves the issue. Your MySQL database should allow connections from this IP address, so make sure to add it to your MySQL allowed IPs.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Londonil Indian Dosai — Reply ·

It is not working. Already whitelisted. I can share the credentials in private message if you wish to have.

Pabbly Support — Reply ·

Hello there,

Could you please share the Workflow URL so that we can look into it and provide information accordingly? Also, try establishing the connection and record the screen video of the whole process.

Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating in your next email: "You have my permission to log into my Pabbly Connect account, and edit workflow {If required}. Here is the registered email address associated with it."

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

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