Need help in connecting WhatsApp (ChatBoat API) with Zoho CRM using Pabbly connect.

I use ChatBoat API (company name ChannelPro - WhatsApp API) to send WhatsApp messages. It is like AiSensy, but my app ChatBoat is not listed. How do I connect it with Zoho CRM so that I can send messages to my new leads as soon as they appear on Zoho CRM?

Hello @rushabhshah ,

Thank you for reaching out. Could you please share the website link of the ChatBoat application you are referring to? This will help us understand how to connect it with Zoho CRM and guide you accordingly.

Looking forward to your response.

This is the website: https://chatboatapi.com/.

Can you integrate it?

Hello @rushabhshah,

Thank you for sharing the website link. We have escalated your request to our team to check the feasibility of integrating ChatBoat API

If possible, could you please share the API documentation of the ChatBoat application? This will help us forward the necessary details to the team for a thorough review.

We’ll keep you updated once we receive feedback from the team.

Sure. Here's the documentation.

Please allow us some time. Our team will get back to you with an update soon.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com
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Hey @rushabhshah and @Bolstart,

As discussed over the call, we’ve set up the API (Pabbly) action in your workflow to execute the chatbot API until the native integration goes live. It is working fine as tested during the call.

We recommend mapping the required fields in this action and using it to send WhatsApp messages for now. Let us know if you face any issues.

Thanks this works.

Thanks for the update, we'd love to hear your thoughts!

If you have a moment, please rate us on Google. Your feedback helps us improve.

Hello @rushabhshah,

We are pleased to inform you that the Chatbot application is live with the following actions:

• Check Account Validity
• Check Conversation Validity
• Send Button Message
• Send List Message
• Send Media Message
• Send Template Message
• Send Text Message

Please test them out and let us know how it goes.

Hello @rushabhshah and @Bolstart,

I hope you are doing well.

This is a quick follow-up regarding the Chatboat application. Could you please confirm if you have had a chance to test it and whether it is working as expected on your end?

Your confirmation will help us proceed with closing the thread if the concern has been fully addressed and the integration is functioning correctly.

Looking forward to your update.