Not able to fetch workbook even after connecting with microsoft excel.

Status: Open · Asked by drpratiksheth on · 0 views

drpratiksheth — Question ·

Why am i not getting list of workbooks in microsoft excel trigger? I have connected excel properly in incognito mode also. File placed in one drive. But not able to fetch files in pabbly. How to do it?

Arshil Ahmad — Reply ·

Hi @drpratiksheth,

Please log in to your MS Excel and Pabbly Connect accounts in an Incognito Tab, then establish a new connection and see if that fixes the issue.

drpratiksheth — Reply ·

Tried again in incognito mode. but still workbook not showing up

Preeti Paryani — Reply ·

Hello @drpratiksheth

Can you please confirm if your Excel file is saved under Ondedrive

If yes kindly keep you Onedrive account open in another tab and check if you can access the workbooks.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
drpratiksheth — Reply ·
Hello @drpratiksheth

Can you please confirm if your Excel file is saved under Ondedrive?

If yes kindly keep you Onedrive account open in another tab and check if you can access the workbooks.


yes, excel file is in one drive only. both tabs were kept open simultaneously. still not working.
Preeti Paryani — Reply ·

Hello @drpratiksheth

Can you please confirm if you have a paid/free Ondrive account

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
drpratiksheth — Reply ·
Hello @drpratiksheth

Can you please confirm if you have a paid/free Ondrive account?


It’s free version
Preeti Paryani — Reply ·

Hello @drpratiksheth

To get workbooks in Pabbly Connect one would have a paid account of Microsoft 365.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com

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