Not able to get WhatsApp text message and CTA Botton data at same time

Status: Open · Asked by E-World on · 0 views

E-World — Question ·

When we capture the response by sending a text message from the user, then the "Entry 0 Changes 0 Value Messages 0 Text Body" attribute is visible. When we capture a response by clicking on the Quick Reply Whatsapp buttons, then we get "Entry 0 Changes 0 Value Messages 0 Botton Text" attribute is visible.
Because of this, we are unable to track both things at the same time.
I hope you understand my query.

Preeti Paryani — Reply ·

Hello @E-World

Can you please clarify more on your concerns

Please mention the Workflow ID/Name. Also, try attaching screenshots so we can better understand the concern.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com

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