Pabbly Connection for Google Ads Issues

Status: Open · Asked by JP Roux on · 0 views

jpr — Question ·

I can't access my client account through my Google Ads MCC (manager) account when trying to setup a Pabbly connection. I'd like to send data back to Google in respect of qualified leads. Please see short video - https://www.loom.com/share/67d96603ee934c27aaae7428af875213 - Can you assist?

Arshil Ahmad — Reply ·

Hi @jpr,

There are two account types in Google Ads — the root MCC and the manager account. To get the Google Ads actions working properly, you need to connect with the manager account, not the root MCC.

As per our developer team, only when connected with the manager account will the ads data sync correctly. In the connection settings, the manager ID should appear in the dropdown. If it doesn’t, it means the connection is currently set up with the root account.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com

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