Pabbly online needs a new filter

Status: Closed · Asked by Mr Mizzi on · 0 views

Mr Mizzi — Question ·

In Sales.

We filter for failed invoices
We then notify open the invoice and send the pending via email to notify the customer,
The customer opened email, sees the invoice pending and pays it via email to collect the failed invoice charge

However - when failed invoices are paid they still show up

Need a filter to show failed, overdue invoiced that have not been paid,
and not - failed, overdue invoices even though they have been paid.

PabblyMember2 — Reply ·

Hey Ray,

If an invoice is not paid in the first attempt and marked as pending but gets paid in another attempt, then the status of the invoice is converted to "paid' as well.
So if you put a filter in the INVOICE section, you will get the failed, overdue invoices that have not been paid yet.

However, we will look after your suggestion for the SALES section.

Mr Mizzi — Reply ·

I see how it works, thanks

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