payment made but not reflecting

I have made payment but not reflecting in my account. please fix

Hello @nayana,

Upon checking your account, the last payment record visible on our end is dated 11th January (please refer to the attached image).

Could you please confirm if you are referring to this payment? If not, kindly share the details of the payment you are referring to (transaction ID, date, and amount), so we can look into it further and assist you accordingly.