Payment received but subscription pending and invoice overdue

Status: Closed · Asked by Jeff Cheng on · 0 views

herodesign — Question ·

So I believe there were some issues with PSB a couple hours ago, which were reported by a few users and confirmed from PSB themselves:

I believe one of my new client signed up during this period, and somehow the payment went through but the subscription shows it's pending, and the invoice shows overdue? It's just confusing from the client's point of view.

Can someone internal help me fix this up ASAP please?

herodesign — Reply ·

This seems to have fixed itself, the subscription has been updated. Thanks team!

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