Problem in Whatsapp message template

Status: Open · Asked by Carlos Melo on · 0 views

Carlos Melo — Question ·

Hello,
The same message template, configured exactly the same way, used in more than one route of the workflow works correctly in one route but not in another, reporting an error that the other does not report.

The error displayed in the route ‘LEANDRO':

Result of the same message template in the route named “MINHA:

If you check both message templates you will see that they are both configured exactly the same way.
Workflow: https://connect.pabbly.com/workflow/share/AUlZawJVUjFeFFM5VAcDJFhMUlZXDgZnXEUJGwEOVCwGSwliBEUJY1sXVXcDRABhVx4Ba1IOBTlfSwYCCV8Fdl1HBioBAlwmB0oDMFAZDzwBX1lxAmM#

So please, I need it working fine.
Thanks,
Carlos.

Carlos Melo — Reply ·

Ok, I have resolved it using the ‘Custom API Requests (beta)’ option.

Preeti Paryani — Reply ·

Hello @Carlos Melo,

Thanks for the update!

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