Problem with telegram audio

Status: Open · Asked by Betty on · 0 views

Betty — Question ·

Hello! I'm facing a problem with my flow. My goal is to retrieve an audio file from my telegram Bot, send it to Whisper and then create a Task on ASANA.
But i always receive Error 400, unrecognized file format even if .oga is an allowed file. Any suggestions?

Preeti Paryani — Reply ·

Hey @Betty,

Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.

Preeti Paryani — Reply ·

Hi Betty,

Thanks for reaching out.

Currently, the Generate Transcript (Whisper) action in Pabbly Connect does not support .oga files, which is why you are receiving the 400 – Unrecognized file format error.

We recommend converting the audio file to a supported format such as .mp3, .wav, or .m4a, and then passing that file URL to the Whisper action. Once converted, the transcription should work correctly.

The following input file types are supported: mp3, mp4, mpeg, mpga, m4a, wav, and webm.

Betty — Reply ·

Hi Preeti
ok so the error message was wrong. ok i'll try converting!
Thank you so much for your support

Preeti Paryani — Reply ·

Sure, let us know how it goes.

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