Received a 504 Gateway Time-out when trying to update/connect a new workflow for SocialBe

Status: Open · Asked by Painted Porch Strategies on · 0 views

Painted Porch Strategies — Question ·
I created a SocialBee connection and it is firing successfully. However, when trying to create a second workflow action, I select the existing SocialBee connection, I receive a 504 Gateway Timeout error and the Workspace dropdown never loads anything. 

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Painted Porch Strategies — Reply ·

I also tried to create a new connection using the link option, but still received the same error

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Pabbly Support — Reply ·

Hello,

Please log in to your Pabbly Connect and SocialBee accounts in an Incognito tab, then select the existing connection and check if that resolves the issue.

Kindly record your screen throughout the process, and if the issue persists, please share the recording in this thread so our technical team can investigate it further.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com
Painted Porch Strategies — Reply ·

This did not work. I've tried to attach a video and it does not seem to want to consume it.

Pabbly Support — Reply ·

Hello there,

As we can check the Socialbee connection in the video that you shared, it was created/updated on 15th July. But now it shows 20th July, and the same connection is not being used in 2 new workflows, which are executing normally. It seems the connection is updated.

Can you confirm if you are still facing the issue?

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Pabbly Support — Reply ·

Just following up on our previous message.

Based on your workflow, it appears that you were able to establish a new connection and are no longer encountering the issue.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com
Pabbly Support — Reply ·

Just following up on our previous message.

Based on your workflow, it appears that you were able to establish a new connection and are no longer encountering the issue.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com
Painted Porch Strategies — Reply ·
Yes there appeared to be an app issue with social bee

Sent from my phone

On Wed, Jul 22, 2026, 6:22 PM Pabbly Support <[email hidden]> wrote:

Just following up on our previous message.

Based on your workflow, it appears that you were able to establish a new connection and are no longer encountering the issue.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com
Pabbly Support — Reply ·

Thank you for the update. We are glad the issue is fixed now.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com

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